Mental Health Systems, Inc.

  • Program Supervisor

    Job Locations US-CA-Concord
    Req No.
    Regular Full-Time
  • Program/Department Description


    Mental Health Systems, Inc. (MHS) was founded in 1978 to provide mental health and drug and alcohol rehabilitation services in an innovative and cost-effective manner. We continue to ensure that the delivery of these services conforms to the MHS core values. Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status. Eligible part-time employees will receive benefits on a prorated basis. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.


    MHSContra Costa ACTiOn Team provides Assisted Outpatient Treatment (AOT)  to individuals that qualify for AB1421/Laura’s Law. The program provides both voluntary and court-ordered services through an Assertive Community Treatment (ACT) model for eligible adults in Contra Costa County. All services meet the guidelines described in AB 1421 (Laura’s Law) while respecting the choice, autonomy and dignity of individuals struggling with symptoms of serious mental illness and/or co-occurring substance abuse disorders.  This Adult Full Service Partnership is a collaborative program that connects the resources of Mental Health Systems, Inc. and Contra Costa County Behavioral Health Services under the auspices of the Mental Health Services Act (MHSA). 


    Position Description

    Incumbent will serve as Program Supervisor for Assisted Outpatient Treatment (AOT) services and subsequent Assertive Community Treatment (ACT) for Laura’s Law/AB 1421 eligible adults with serious mental illness in Contra Costa County. The Program Supervisor is a mental health professional who serves in a supervisory role within the treatment team. In addition to administrative oversight, he or she provides assessments, creates and revises treatment plans, develops and coordinates care among the disciplines, and provides treatment and rehabilitation services to clients.


    • Provides case management for a shared group of clients including coordinating and monitoring activities of the treatment team. Maintains a daily log of client contacts. The majority of AOT ACT services are provided in the community and client residences, and requires client transportation in personal and/or company vehicles. Provides on-call, after-hours, and weekend/holiday services as required by contract.
    • Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team.
    • Provides individual supportive therapy and symptom management. Performs psychosocial assessments.
    • Coordinates the full range of client’s needs. Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community based services in client’s residence as needed.
    • Conducts individual and group counseling including crisis intervention, and oversees psycho-educational group schedule.
    • Complies with all charting and documentation requirements per contract, funding agency, and MHS policy.
    • Collaborates with Public Conservator as needed on behalf of clients.
    • Prepares critical care issues for discussion during supervision and treatment team meetings.
    • Provides leadership to clinical team consistent with intentional care standards, Title 9 regulations, County regulations, and MHS Inc. clinical pillars. Is responsible for the overall supervision of staff, including performance evaluations, scheduling and payroll, in consultation with the Program Manager.
    • Reviews medical records for accuracy and staff training. Assists in Quality Assurance accuracy and Utilization Management.
    • Provides information about the program to community agencies connected to the behavioral health services system in order to educate them about the program.
    • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card.
    • Successfully functions as a team member.



    Education/Experience Requirements

    • Master’s degree in a behavioral science and at least three years’ experience providing clinical services to individuals with mental illness.
    • Licensed preferred, or license eligible required with Board registration (ASW, IMF, License Waivered Psychologist).
    • Knowledge of Assisted Outpatient Treatment and Assertive Community Treatment model as it relates to client care.

    • Knowledge of cultural and socio-economic factors that inform service provision to persons with psychiatric or dual diagnosis disorders. Cultural competency relevant to community/communities served.

    • Resourcefulness, initiative and the ability to work with minimal direction and supervision.

    • Skills necessary to provide effective counseling, therapy and clinical services, and the ability to successfully work as a member of a treatment team.

    • Utilizes logical problem-solving techniques both independently and in collaboration with workers in dealing with client needs.

    • Ability to create written documentation that is legible, clear, and concise.

    • Ability to maintain positive morale and unit cohesion as evidenced by maintaining a cooperative and flexible attitude toward coworkers, showing adaptability to change, exhibiting effective communication and interpersonal skills, and taking initiative to solve problems.

    • Set priorities and reacts appropriately to emergency situations.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed