Mental Health Systems, Inc.

  • Vocational Rehabilitation Counselor

    Job Locations US-CA-Concord
    Req No.
    Regular Full-Time
  • Program/Department Description

    MHS’ Contra Costa ACTiOn Team provides Assisted Outpatient Treatment (AOT) to individuals that qualify for AB1421/Laura’s Law. The program provides both voluntary and court-ordered services through an Assertive Community Treatment (ACT) model for up to 75 eligible adults in Contra Costa County. All services meet the guidelines described in AB 1421 (Laura’s Law) while respecting the choice, autonomy and dignity of individuals struggling with symptoms of serious mental illness and/or co-occurring substance abuse disorders.



    Position Description

    Incumbent will serve as Vocational Rehabilitation Counselor for Assisted Outpatient Treatment (AOT) services and subsequent Assertive Community Treatment (ACT) for Laura’s Law/AB 1421 eligible adults with serious mental illness in Contra Costa County. The Vocational Rehabilitation/Employment/Education Specialist position exists as two grades: M.A./M.S. level and B.A./B.S. level. In the M.A./M.S. level position, the counselor has completed formal education and training in vocational rehabilitation and can provide assessment, evaluation, as well as theoretical underpinnings for the employment component of this program. In the B.A./B.S. level position, the counselor provides support, education, and task-oriented interventions aimed at skills enhancement and job attainment. This position provides vocational employment services, job preparation, and referral to employment and educational services within the community including General Education Development (GED). Vocational Rehabilitation Counselors interact with clients on a day-to-day basis providing employment preparation and education, as well as engaging in rehabilitation activities.



    • Actively promotes an integrated, regional system of care by participating in committees, on inter-agency teams, and by attending meetings related to the field of employment.
    • The majority of AOT ACT services are provided in the community and client residences, and requires client transportation in personal and/or company vehicles. Provides on-call, after-hours, and weekend/holiday services as required by contract.
    • Advocates for clients as needed to ensure work success. Maintains a daily log of client contacts.
    • Educates clients about competitive work opportunities, assessing interest/work needs as indicated.
    • Facilitates training, placement, and work experience by:
      1. Interviewing clients to determine availability, employability, and need for further employment qualifications.
      2. Educating and exposing clients to a wide range of work behavior and work-related problems.
      3. Identifying and accessing County and community education and training opportunities.
      4. Assist clients in mastering the key elements to improve their educational level, including obtaining a General Education Development (GED), and getting a job by practicing activities such as identifying appropriate job opportunities, completing a job application, preparing a resume, interviewing, and follow-up.
      5. Clients shall also learn how to maintain a job, including understanding staff and manager relationships, time management, and employee rights.
      6. Conduct workshops on apprenticeship programs and workplace conditions and challenges.
      7. Providing other related support services as necessary to clients.
      8. Vocational and educational preparation.
    • Offers placement of clients in positions appropriate to skill level and personal needs.
    • Provides expertise to the team in areas related to work trends, employment models, potential employer profiles, and demographic data as needed.
    • Serves as ongoing support to clients, including providing information and education to family members and other support persons.
    • Serves as part of a multidisciplinary team, providing assessment of clients’ capacities and updates regarding work status.
    • Provides service coordination / case management for a shared group of clients including coordinating and monitoring activities of the treatment team. Cooperates with Program Supervisor and Program Manager in rotating client visits/assignments with the treatment team. Provides job coaching for clients to assist in work stability and retention.
    • Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team.
    • Introduces clients to CommonGround software, assisting clients in completing the CommonGround Health Report before medical office visits.
    • Coordinates the full range of client’s needs. Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community based services in client’s residence as needed.
    • Performs shift management duties in coordination with other AOT ACT staff as directed by Program Supervisor and/or Program Manager. Functions as assistant to shift manager when assigned. Follows administrative chain of command.
    • Completes all charting and documentation as contractually required and in timely manner as dictated by program requirements.
    • Collects necessary client demographic data and enters it in appropriate program software.
    • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card.
    • Successfully functions as a team member.


    Education/Experience Requirements


    • For the bachelor’s level position: B.A./B.S. degree in social/human services field and a preferred two years’ experience providing employment/vocational services to target population.
    • For the master’s level position: M.A./M.S. degree in Vocational Rehabilitation or similar field and a preferred two years’ experience providing employment/vocational services to target population.
    • One year of experience providing job coaching, counseling, or placement, or two years’ experience in vocational rehabilitation, employment placement or sales is preferred.
    • Training in Supported Employment and/or Assertive Community Treatment models.


    • Assisted Outpatient Treatment and Assertive Community Treatment model as it relates to client care.
    • Behavioral management techniques and crisis intervention skills.
    • Laws and ethics guiding the profession.
    • Procedure manuals and an ability to interpret these effectively to staff, family members and community providers.


    • Resourcefulness, initiative and the ability to work with minimal direction and supervision.
    • Skills necessary to provide effective counseling, therapy and clinical services, and the ability to successfully work as a member of a treatment team.
    • Utilizes logical problem-solving techniques both independently and in collaboration with workers in dealing with client needs.


    • Interact positively with persons of diverse socio-economic backgrounds and education.
    • Foster excellent rapport with clients and build trusting and motivating relationships.
    • Create written documentation that is legible, clear, and concise.
    • Maintain the distinction between therapeutic and social relationships.
    • Maintain positive morale and unit cohesion as evidenced by maintaining a cooperative and flexible attitude toward coworkers, showing adaptability to change, exhibiting effective communication and interpersonal skills, and taking initiative to solve problems.
    • Set priorities and reacts appropriately to emergency situations.


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