Mental Health Systems, Inc.

  • Administrative Assistant/Billing Clerk

    Job Locations US-Santee
    Req No.
    Regular Full-Time
  • Program/Department Description

    Mental Health Systems, Inc. (MHS) was established over 30 years ago to provide mental health and substance abuse services. Our mission is to improve the lives of individuals, families, and communities impacted by substance abuse and beha vioral health disorders. We continue to ensure that the delivery of these services conforms to the MHS core values.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Benefit eligibility is contingent upon employment status; see MHS Employee Handbook for full details. Eligible part-time employees will receive benefits on a prorated basis. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.


    Assertive Community Treatment Intensive Outreach Needs (ACTION) – East program offers a dual track treatment model for individuals in the East San Diego area who have either been diagnosed with a severe and persistent mental illness and/or a chronic substance use disorder. We offer medication management and monitoring, individual therapy, outpatient substance abuse treatment, case management, employment support, peer counseling and support, and housing services. ACTION East provides a safe environment in which our clients can address all their treatment needs.


    Position Description

    The Administrative Assistant/Billing Clerk performs data entry, report writing and record compliance, and ensures timely completion of all billing and reimbursement functions.



    • Bills private insurance/secondary using computerized billing program, and checks billing logs for completion/errors; Enters billing charges/corrections.
    • Opens client episodes, prints face sheet as requested, and enters discharges/closing client episodes.
    • Compiles, copies, sorts, and files records of office activities, business transactions, and other activities.
    • Attends county meetings and updates, and transfers information and documents as required to other programs via facsimile or mail.
    • Serves as back-up to Office Manager.
    • Logs receipt of incoming checks and/or cash, and deposits in appropriate account through designated channels.
    • Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers, and aids in general management of center including running errands as assigned.
    • Completes all assigned duties within the time frame and according to the standards as established by the Program Manager.
    • Complies with all MHS and program rules, policies and procedures including HIPAA standards.

    Education/Experience Requirements


    • High school diploma. AA degree or completion of basic accounting/clerical course preferred.
    • A minimum of two years’ full-time experience performing billing duties in a similar setting.
    • Experience with AVATAR is preferred.


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