Mental Health Systems, Inc.

  • Program Manager

    Job Locations US-CA-SAN DIEGO
    Req No.
    Regular Full-Time
  • Program/Department Description

    Company Description

    Mental Health Systems, Inc. (MHS) was established over 30 years ago to provide mental health and substance abuse services. Our mission is to improve the lives of individuals, families, and communities impacted by substance abuse and behavioral health disorders.  Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.


    Families Forward Program

    Families Forward Wraparound provides mental health and supportive services with a team of caring professionals. Our program helps high risk children and youth remain in the home with their families, and assists them in becoming more successful in other key areas of their lives. Our wraparound process honors the family’s voices and brings people together from different parts of the family’s life to provide a network of support. Families Forward Wraparound services are creative, culturally inclusive, flexible and action-oriented.

    Position Description

    The Program Manager is responsible for the overall operation of the program including ensuring quality of services based on the Wraparound philosophy.  The PM is responsible for overall staff management, leadership, supervision, financial matters, administrative activities, record keeping, safety, and compliance with County contract requirements and the Mental Health Systems, Inc. Personnel Policies and Program Manager responsibilities. The Program Manager directly oversees the program’s leadership team, including 5 regional supervisors, for a program of 60+ employees. 


    • Overall responsibility for program operation, staffing, and success. Provides leadership necessary to achieve program success. Provides oversight of programmatic and administrative operation, implements and monitors approved policies and procedures, ensures the highest quality of services and promotes program growth and development. Reviews, oversees, and ensures accurate contract outcomes and data   Supervises and trains Regional and Program Supervisors; ensures program adherence to contract expectations and Wraparound fidelity; ensures quality training in service delivery and responsible for medical record/documentation quality and compliance and participation in Medi-Cal audits.  
    • Recruits, assesses, and recommends candidates to fill vacant positions. Fully implements affirmative action, equal opportunity, and cultural diversity at the recruitment level.
    • Provides supervision to Regional and Program Supervisors, Administrative Support team including Wrap Fidelity Specialist and QI Specialist, as well as, to staff. Supervises and coaches staff performance and utilizes sound management practice theory to both reward good performance and correct deficiencies.
    • Adheres to program budget and reviews monthly operating statements to ensure program financial integrity. Maintains thorough and accurate financial records, including maintaining an accurately balanced petty cash fund and accounting for all expenditures. Consults with Division Vice President regarding financial issues.  Reviews monthly statistics and individual client funding sources in order to achieve maximum billing to Medi-Cal.
    • Ensures ongoing communication and relationship with funding source and service partners. Participates in County meetings as necessary; is responsive to funder requests.
    • Prepares contractually required reports.
    • Supervises monitoring of all medical records and charting to ensure accuracy, completeness and timeliness. Monitors all aspects of program operations to ensure adherence to contract requirements.  Supervises accurate data collection, compilation and record keeping. 

    Education/Experience Requirements

    • Current licensure as a MFT, LCSW, or Psychologist or similar licensure in the State of California or License Waivered. Post 2 years licensure preferred.
    • Master of Arts or a Master of Sciences degree required, in a social services or related field.
    • Minimum of three years full time experience post Master’s degree providing treatment services to children and youth with severe behavioral and emotional disorders and their families.
    • Minimum of two years of supervisory experience.
    • Knowledgeable of Wraparound, children’s mental health, and case management services.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed