Mental Health Systems, Inc.

  • Program Manager

    Job Locations US-CA-Santee
    Req No.
    Regular Full-Time
  • Program/Department Description

    Assertive Community Treatment Intensive Outpatient Needs (ACTION) – East program offers a dual track treatment model for individuals in the East Region of San Diego who have either been diagnosed with a severe and persistent mental illness or a chronic substance use disorder. ACTION East provides a safe environment in which our clients can address all of their treatment needs.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status; see MHS Employee Handbook for full details. Eligible part-time employees will receive benefits on a prorated basis. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.

    Position Description

    The Program Manager is responsible for the overall operation of the program including ensuring quality of services, staff management, leadership and supervision, financial matters, administrative activities, record keeping, safety, and compliance with contract requirements and the Mental Health Systems, Inc. Personnel Policies and Program Manager responsibilities. Range of authority is consistent with that of MHS Program Managers.


    ▪ Responsible for overall program operations, including fiscal and administrative management, quality assurance, implementation of policies and procedures, and overall contract compliance.
    ▪ Oversees quality of direct services, ensuring adherence to best practices and highest professional standards; supervises accurate data collection, and record keeping; and prepares contractually required reports.
    ▪ Provides regularly scheduled supervision to all direct reports, and oversees weekly treatment team and staff meetings; supervises and coaches staff and develops and implements ongoing staff training and development program.
    ▪ Recruits, assesses and recommends candidates, and implements affirmative action, equal opportunity and cultural diversity at the recruitment level.
    ▪ Functions as program liaison with SD County Behavioral Health Services, and community-based organizations, representing the agency as directed by Vice President at meetings and committees.
    ▪ Adheres to program budget and reviews monthly operating statement to ensure financial integrity, and ensures implementation of quality assurance activities including peer review and monitoring of all client charts.

    Education/Experience Requirements

    ▪ Master of Arts or a Master of Sciences degree in a social services field, and licensure as a LCSW, LMFT, or Psychologist in the State of California preferred.
    ▪ Supervisory experience in a similar work setting.
    ▪ Excellent organization and administration experience.
    ▪ Five years of experience working with mentally ill and dually diagnosed populations in a case management program.
    ▪ Experience in individual and group counseling.


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