Mental Health Systems, Inc.

  • Social Security Advocate

    Job Locations US-CA-OCEANSIDE
    Req No.
    Regular Full-Time
  • Program/Department Description

    The Mariposa Clubhouse is a psychosocial rehabilitation program serving individuals with mental health issues. The Clubhouse members participate in social, educational, employment, and vocational activities that promote self-reliance. Trained staff provide side by side support as clubhouse members work towards achieving their goals.  We provide services that treats the whole person, instead of addressing only the symptoms of the mental illness. We focus on recovery which provides rehabilitation and connections to community resources that meet the needs of each member served. We have groups and classes that provide support and coping skills for members to enhance their sense of well-being.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status; see MHS Employee Handbook for full details. Eligible part-time employees will receive benefits on a prorated basis. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.

    Position Description

    The position will be the primary liaison between Social Security Administration and Legal Aid, ensuring that communication and coordination is timely and accurate. Additionally, this person will inform consumers/members about alternate sources of income and financial support. Such information includes but is not limited to General Relief and Food Stamps.


    • Responsible for identifying all clubhouse members, housing residents and other consumers/members who are not on General Relief and are eligible for Social Security benefits.
    • Provide advocacy and support in the gathering of information necessary to complete the application and assist in completing the application itself.
    • Link consumer/members (formal and informal) that are receiving General Relief to Legal Aid.
    • Submits completed SSI applications to Legal Aid SSI Advocacy Program.
    • Coordinate with other staff members to provide services and referrals as needed to SSI applicants.
    • Responsible for tracking of completed applications for follow up.
    • Review completed applications with Clubhouse Manager before submission.
    • Participates in maintenance of security procedures of the facility.
    • Provides assistance to members in completing and submitting SSI 
    • Helps members obtain medical records and supporting documentation and track progress of applications.
    • Provides education and members and family members regarding the potential benefits of receiving SSI.
    • Provide assistance collecting additional information and completing additional forms for appeals process a needed.
    • Provides education and training to members about the application process for SSI benefits.
    • Maintains working relationship with Legal Aid SSI Advocacy Program.
    • Completes MAA billing in Cerner accurately and in a timely manner.
    • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card.
    • Support members and staff in the biopsychosocial model.
    • Assist members with their goals and other areas of need.
    • Provide support to members so they can accomplish their goals.
    • Support and encourage members in their hope for recovery.
    • Successfully functions as a team member and other responsibilities.
    • Provides outreach to consumers and/or providers once a month.
    • Complies with all MHS and program rules, policies and procedures including HIPPA standards. 


    • Aids in general management of center including running errands as assigned.
    • Provide intake to new members.
    • Completes all assigned duties within the time frame and according to the standards as established by the Program Manager.
    • Demonstrates commitment to professional growth by attending in-service trainings and staff development programs, and seeking out supervision when needed.
    • Demonstrates adequate care and responsibility for equipment. Reports and/or repairs missing or damaged equipment and supplies.
    • Ensures facilities upkeep and safety by maintaining neat and clean work areas, by securing work area at close of business day, and by reporting vandalism, theft, or suspicion of drug abuse by coworkers to supervisor as soon as possible.
    • Familiar with and understands Mental Health Systems, Inc. Personnel Policy manual and follows all established personnel policies.
    • Follows administrative chain of command.
    • Demonstrate willingness to participate in day, weekend, and after-hours excursions.
    • MHS requires all employees to attain a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness and to routinely demonstrate these traits in every day work relationships.
    • Participates in regularly scheduled staff meetings.
    • Participates in the Injury and Illness Prevention Program and follows guidelines that promote workplace safety.
    • Provides input towards policy and procedure design, revision, and deletion.
    • Reads memos, directives, meeting minutes, and revised policies and procedures as posted.

    Education/Experience Requirements

    • High School diploma or GED preferred or Associate’s Degree in Psychology, Social Work, Counseling, Legal Assistance, or related field.
    • Equivalent years of experience may be substituted for educational requirements.
    • One year experience performing similar functions as described position
    • One year experience working with the adult mentally ill population.
    • Experience with the homeless and co-occurring disorders, including substance abuse helpful.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed