Mental Health Systems, Inc.

  • Case Manager

    Job Locations US-CA-SAN DIEGO
    Req No.
    Case Manager
    Regular Full-Time
  • Program/Department Description

    Our Serial Inebriate Program (SIP) provides case management, transitional housing, and substance abuse treatment services in lieu of custody time for chronic inebriates. The program was initiated as a problem-solving effort to reduce the revolving door serial inebriate syndrome wherein chronic, homeless alcoholics go in and out of Detox Centers, County Jail, and local Emergency Rooms for the criminal offense of drunk-in-public.


    Mental Health Systems, Inc. (MHS) was founded in 1978 to provide mental health and drug and alcohol rehabilitation services in an innovative and cost-effective manner. We continue to ensure that the delivery of these services conforms to the MHS core values. Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention. MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.

    Position Description

    Job Summary


    Case Managers act as liaisons between treatment providers and the client. Case Managers are responsible for intake and client need assessment, arrangement and coordination of comprehensive services, referral to AOD treatment and recovery services, monitoring and evaluation of client progress and changing client needs and client advocacy. The primary task of the Case Manager is assisting clients with the development of social and community support systems that provide treatment and recovery opportunities promote stability and enable the client the opportunity to find and continue employment. Case Managers offer their community outreach abilities and extensive knowledge of community resources and support as a primary means of assisting each client with achieving long-term recovery and employment.



    • Gathers information for intake assessment. Conducts intake interviews and completes individual assessments of client’s status and level of required comprehensive services.
    • Prepares and maintains assessments, comprehensive service plans, progress notes and other records and documentation.
    • Makes appropriate referrals to community providers coordinating and arranging proposed treatment placements with providers.
    • Facilitates placement including arranging pre-placement visits and transportation.
    • Conducts chart and treatment plan reviews to ensure compliance with agency, federal, state and local government standards.
    • Monitors and evaluates client progress and changing needs throughout treatment.
    • Develops and maintains a caseload as assigned by the Program Manager.
    • Provides community outreach and early intervention activities by supplying information about the program to community agencies connected to the AOD services system in order to educate them about program availability.
    • Provides support to clients and families and encourages family members and client significant others to participate in client stabilization and counseling services and be able to refer those needing specific services and support.
    • Provides crisis intervention.
    • Transports clients when necessary.
    • Maintains appropriate documentation on all clients as required by contract and as outlined in the program procedures manual.
    • Maintains contact with assigned treatment providers to continuously appraise client progress.
    • Promotes effective relationships with staff by demonstrating a coordinated team approach to treatment.
    • Prepares critical care issues for discussion during bi-weekly supervision.

    Education/Experience Requirements


    • Actively working toward a recognized alcohol and drug certification plus two years experience working with alcohol and drug related issues/addictions.
    • Certification through a recognized alcohol and drug certification entity plus two years experience working with alcohol and drug related issues/addictions.
    • Or B.A./B.S. degree in human service field plus one year experience working with alcohol and drug related issues/addictions.
    • Experience working with homeless and the criminal justice system a plus.


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