Mental Health Systems, Inc.

  • Internship - Navigator

    Job Locations US-CA-SAN DIEGO
    Req No.
    Internship - Unpaid
    Internship - Unpaid
  • Program/Department Description

    The Veteran’s and Families Outreach and Education Services, Courage to Call program, provides Prevention and Early Intervention (PEI) services designed to address the mental health conditions that are impacting veterans and active duty personnel and their families. The bulk of Courage to Call services are provided in the community. The Navigator-Case Manager is a United States Veteran who serves VMRGF individuals and families and provides connections and linkages to the tools and resources necessary to help support a smooth transition from military to civilian life.


    Mental Health Systems, Inc. (MHS) was founded in 1978 to provide mental health and drug and alcohol rehabilitation services in an innovative and cost-effective manner. We continue to ensure that the delivery of these services conforms with the values highlighted on the cover of this directory. Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status; see MHS Employee Handbook for full details. Eligible part-time employees will receive benefits on a prorated basis.

    Position Description

    The Navigator Intern will work alongside the Navigator-Case Manager for Veteran’s and Families Outreach and Education Services to provide confidential peer-supported Outreach and Education/Training services countywide to Veterans, Active Duty Military, Reservists, National Guard and Their Families (VMRGF) community and to providers of services to the VMRGF community.

    Education/Experience Requirements

    • MSW Candidates with a COPA concentration and experience providing services to individual’s at-risk or experiencing mental illness.
    • United States Veteran/ Family Member of Military member or Veteran
    • Formal education and training in work with the military population or one years’ experience in programs serving veterans, active duty military, and their families. Experience working with Operation Enduring Freedom/Operation Iraqi Freedom (OEF/OIF) veterans preferred.
    • Provides needed support to transitioning military members and families and assists with navigation through various systems, services, and benefits. Provides peer service coordination / case management for an assigned group of VMRGF clients including coordinating and monitoring activities with members of the outreach team.
    • Develops, evaluates, and implements intervention goals and plans in conjunction with the team.
    • Provides individual supportive coaching in all areas of client’s life, as well as education of symptom management.
    • Provides ongoing support to military families as needed and proactively checks in at three (3), six (6), nine (9), and 12 months to ensure that families receive needed services and supports to successfully transition into civilian life. Performs psychosocial and risk assessments. Maintains a daily log of client contracts.
    • Coordinates the full range of VMRGF client’s needs. Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community based services in client’s residence as needed. Conducts and oversees psycho educations groups, education, and training activities as directed by the Program Manager. Complies with all charting and documentation requirements per contract, funding agency, and MHS policy; Prepares critical care issues for discussion during supervision and team meetings.
    • Collects necessary client demographic date and enters it on the designated electronic reporting system.
    • Provides information about the Courage to Call program to community agencies connected to the VMRGF
    • Demonstrates commitment to professional growth by attending in-service trainings and staff development programs; Familiar with and understands Mental Health Systems, Inc. Personnel Policy; Attains a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness.


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