Mental Health Systems, Inc.

  • Peer Family Advocate

    Job Locations US-CA-San Bernardino
    Req No.
    Other Specialties
    Regular Full-Time
  • Program/Department Description

    Mental Health Systems, Inc. (MHS) was founded in 1978 to provide mental health and drug and alcohol rehabilitation services in an innovative and cost-effective manner. We continue to ensure that the delivery of these services conforms with the values highlighted on the cover of this directory. Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, Company-sponsored Retirement Plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status; see MHS Employee Handbook for full details.  

    Position Description

    Under the direction of the program manager, the Peer Support/Family Advocate/Family Support Partner develops a supportive and helping relationship with assigned transitional age youth clients and their support systems. Will help youth and young adults who are severely mentally ill or showing signs of prodromal symptoms to develop skills and competencies in order to graduate to a greater degree of independence in adulthood. Assists clients to obtain or maintain supportive housing, employment and education, reduce client hospitalizations and crises, reduce client incarceration; and enhance the client’s ability to remain in the community of their choice. 


    • Develops a supportive and nurturing relationship with clients and their core support system.
    • Provides support to clients and models healthy interpersonal interactions.
    • Serves as a part of the multidisciplinary team and joins meetings when able, providing representation of, insight and expertise.
    • Checks in daily with the team for assignments.
    • Maintains Outlook calendar and shares this with the team.
    • Educates youth about all aspects of mental illness. 
    • Educates client on importance/value of prevention and early intervention of mental illness, how to recognize symptoms and to learn coping skills. 
    • Travels around the community to meet clients in the field and provides transportation to services or appointments if necessary. 
    • Take Clients on outings.
    • Helps clients learn how to establish routines and healthy activities in their day. 
    • Helps the case manager integrate client with the community.
    • Assists case manager in helping clients learn independent living skills and explore housing options to be as self-sufficient as possible. 
    • Provides information/education resources about treatment, recovery process, importance of medication, and effective communication.
    • Helps arrange for different methods of medication delivery to increase compliance (i.e., med boxes). 
    • Provides or arranges for translation for bi-lingual clients and support persons during appointments. 
    • Assists case manager in helping clients identify their educational and vocational needs and assists in their development and progress in these areas. 

    Education/Experience Requirements

    • Will need to be certified as a peer, within 6 months of hire.
    • Training available through the county. 
    • Must have one of the following educational requirements:
      • Associates degree in a related field and two years of experience in working with youth with mental illness.
      • Bachelor’s degree in a related field with one year of experience in working with youth with mental illness.
      • Master’s degree in a related field, no previous experience required.
    • In addition to the educational requirements listed below, must be either a previous consumer of mental health services or have a family member who is either a previous or current consumer of mental health services for severe mental illness with lived experience.


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