Mental Health Systems, Inc.

  • Case Manager

    Job Locations US-CA-OCEANSIDE
    Req No.
    Case Manager
    Regular Full-Time
  • Program/Department Description


    Our Family Recovery Center (FRC) is a residential treatment program dedicated to assisting women recover from substance abuse, while promoting healthy family reunification. FRC serves pregnant and parenting women and their children through the age of 10. We provide a safe and nurturing environment that offers a holistic approach to recovery that includes addiction education and treatment, physical wellness, and meeting the psychiatric needs of our clients.



    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.   Since 1978, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick for eligible employees.

    Position Description


    The Case Manager is responsible for assisting women receiving substance use treatment and mental health counseling services at the MHS Family Recovery Center with their housing needs, which may have subsidized permanent supportive housing. Other duties include assisting clients with obtaining and/or maintaining their government benefits, such as CalWORKs and CalFresh. This position requires time-sensitive data entry and monthly reporting. The Case Manager provides intensive case management for clients, while working in a team environment with other staff, volunteers and donors. The Case Manager offers their extensive knowledge of community resources and support to assist each client to develop social and community support systems, promote stability and enable clients to function at the highest level possible. The Case Manager will be "trauma-informed" and accommodates the vulnerabilities of trauma survivors and allows services to be delivered in a way that will avoid inadvertently re-traumatizing clients and will facilitate client participation in treatment.



    • Locates housing opportunities in defined areas of the County that comprise the housing continuum including short-term, transitional and permanent options.
    • General understanding of Housing First Model, Housing and Urban Development (HUD) Transitional Housing concepts, and HUD Shelter+Care (Sponsor-based Rental Assistance) concepts.
    • Coordinates and support clients transition plan
    • Works closely with program direct service staff to coordinate appropriate options for clients relative to functioning level and individual needs and preferences.
    • Updates team on a regular basis about alternatives and changes in viability
    • Conducts extensive liaison with professional members of the housing industry as well as homeless and housing providers.
    • Training and participates in data gathering activities as directed by Program Manager.
    • Conducts bio-psychosocial screenings Addiction Severity Index (ASI)
    • Provides information about the program to community agencies connected to the behavioral health services system to educate them about the program.
    • Assists clients in obtaining necessary documents for community transition.
    • Documents client contact using program electronic medical record.
    • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card.
    • Provides clinical interventions as it relates to housing needs.
    • Assists clients with obtaining and maintaining their government benefits, such as CalWORKs and CalFresh.
    • Monthly time sensitive reporting and tracking clients in Service Point.

    Education/Experience Requirements

    • Must be registered as a Alcohol and Drug counselor and working towards certification, Or registered with the BBS.
    • CPR / First Aid certified.
    • In the process of obtaining certification for substance abuse treatment as CCAPP, or similar profession.
    • Two years of providing substance abuse treatment and care to adults.
    • In-depth knowledge of substance abuse treatment methodologies and diagnostic techniques. Familiarity with San Diego substance abuse services system.


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