Mental Health Systems, Inc.

  • Case Manager

    Job Locations US-CA-SAN DIEGO
    Req No.
    Case Manager
    Regular Full-Time
  • About our Program and Organization

    Our Center Star Assertive Community Treatment (ACT) program offers 24-hour community-based treatment for individuals with a criminal justice background who have been diagnosed with a severe and persistent mental illness.  All clients of Center Star ACT are eligible to receive medication management and monitoring, therapy, drug and alcohol counseling, case management, vocational rehabilitation, peer counseling and support, and housing services.


    Mental Health Systems, Inc. (MHS) was founded in 1978 to provide mental health and drug and alcohol rehabilitation services in an innovative and cost-effective manner. We continue to ensure that the delivery of these services conforms with the values highlighted on the cover of this directory. Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, Company-sponsored Retirement Plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status; see MHS Employee Handbook for full details.  

    Job Summary and Responsibilities

    The Case Manager will work closely with the Adult Mental Health Justice Integrated Services and the Supported Housing with Assertive Community Treatment (ACT) Team for persons who have been or are in the justice system and received mental health services while in detention. The Assertive Community Treatment Program provides intensive and all-inclusive case management and outpatient/rehabilitation services to mentally ill individuals, and incorporates a supported housing component. The bulk of ACT services are provided in the community. The Traditional case management program provides clinical, recovery/rehabilitation-oriented case management services to individuals with serious mental illness.



    • Provides service coordination / case management for an assigned group of clients including coordinating and monitoring activities of the treatment team.
    • Collaborates with Program Supervisor and Program Manager in rotating client visits/assignments with the treatment team.
    • Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team.
    • Provides individual supportive coaching in all areas of clients’ life, as well as education of symptom management in consultation with Psychiatrist and ACT nurses.
    • Performs psychosocial assessments and risk Assessments.
    • Maintains a daily log of client contacts.
    • Introduces clients to Common Ground software, assisting clients in completing the Common Ground Health Report before medical office visits.
    • Coordinates the full range of client’s needs.
    • Provides advocacy to ensure resources and services are accessed in a timely manner. 
    • Provides on-call crisis intervention covering nighttime and weekend hours.
    • Conducts and oversees psycho-educational groups as directed by the Program Supervisor and/or Program Manager.
    • Performs shift management duties in coordination with other ACT staff as directed by Program Supervisor and/or Program Manager. Functions as assistant to shift manager when assigned.
    • Complies with all charting and documentation requirements per contract, funding agency, and MHS policy
    • Prepares critical care issues for discussion during supervision and Daily Organizational Meetings.
    • Collects necessary client demographic data and enters it on the MHS Treatment Team Services Data Collection Form.
    • Provides information about the program to community agencies connected to the mental health services system.


    • Master’s degree in a behavioral science and at least three years’ experience providing clinical services to individuals with mental illness (license eligible with Board registration preferred); OR
    • Bachelor’s degree in a behavioral science and at least four years’ experience providing case management services to individuals with mental illness.



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