Mental Health Systems, Inc.

  • Family Support Partner Bilingual Preferred- Central

    Job Locations US-CA-SAN DIEGO
    Req No.
    Peer/Children/Family Support
    Regular Full-Time
  • Program/Department Description

    Families Forward Wraparound provides mental health and supportive services with a team of caring professionals. Our program helps high risk children and youth remain in the home with their families, and assists them in becoming more successful in other key areas of their lives. Our wraparound process honors the family’s voices and brings people together from different parts of the family’s life to provide a network of support. Families Forward Wraparound services are creative, culturally inclusive, flexible and action-oriented.


    Mental Health Systems, Inc. (MHS) was founded in 1978 to provide mental health and drug and alcohol rehabilitation services in an innovative and cost-effective manner. We continue to ensure that the delivery of these services conforms with the values highlighted on the cover of this directory. Our goal is to improve lives and instill hope by using new and creative treatment strategies while respecting time-proven methods of intervention.


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, Company-sponsored Retirement Plan, and an individual employee-funded 403(b) plan. Eligibility for benefits is contingent upon employment status; see MHS Employee Handbook for full details.  

    Position Description

    The Family Support Partner develops a supportive and helping relationship with parents and families of youth in the program. The Family Support Partner helps families develop their formal and informal support network, and provides rehabilitative services to parents and caregivers to improve parenting skills, self-advocacy, and self-sufficiency. Lived experience is a critical part of this unique role, as the Family Support Partner shares his or her personal experience to support the youth’s family and caregivers. The Family Support Partner actively participates in Wraparound meetings to bring forth the voice of the family members.


    • Provide one on one and family rehabilitative mentorship, support services, and other interventions for direct care to parents, caregivers, and other support persons based on client and family needs identified in Wraparound meetings.
    • Share personal experience and expertise in navigating systems and programs to support parents, caregivers, and support persons
    • Develop a supportive, nurturing relationship with parents/caregivers and families.
    • Actively participate in collaborative Wraparound Team to identify the needs of the youth-family, strengths, and goals, and engage in Wraparound planning process
    • Provides advocacy for child, parents, and families.
    • Transports children and families during appointments when necessary.
    • Assists families in caring for the educational needs of the child and in obtaining resources and assistance when needed.
    • Completes Medi-Cal and billing documentation accurately, completely and in a timely manner as directed by County and program standards/procedures.
    • Maintains a flexible schedule according to client needs.

    Education/Experience Requirements

    • Life experience as a caregiver/parent to a child/youth in the social services system (Mental Health, CWS, Probation, Education, etc).
    • Minimum High School diploma or GED.
    • One year of professional experience working with at-risk children and families.
    • Valid California driver’s license, reliable transportation and current auto insurance per contract requirements.
    • Fluent in both English and Spanish.


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