Mental Health Systems, Inc.

  • Clinical Case Manager

    Job Locations US-CA-SAN DIEGO
    Req No.
    Case Manager
    Regular Full-Time
  • About our Program and Organization


    Our Center Star Assertive Community Treatment (ACT) program offers 24-hour community-based treatment for individuals with a criminal justice background who have been diagnosed with a severe and persistent mental illness.  All clients of Center Star ACT are eligible to receive medication management and monitoring, therapy, drug and alcohol counseling, case management, vocational rehabilitation, peer counseling and support, and housing services.



    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.   


    For 40 years, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. Our mission is to improve the lives of individuals, families, and communities impacted by behavioral health challenges.  MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”.   MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, Employee Assistance Program, generous holidays, vacation, and sick.

    Job Summary and Responsibilities

    This position will serve as Clinical Case Manager for Mental Health Justice Integrated Services and Supported Housing with Assertive Community Treatment (ACT) Team for persons who have been or are in the justice system and received mental health services while in detention. The Assertive Community Treatment Program provides intensive and all-inclusive case management and outpatient/rehabilitation services to mentally ill individuals, and incorporates a supported housing component. The bulk of ACT services are provided in the community. The Traditional case management program provides clinical, recovery/rehabilitation-oriented case management services to individuals with serious mental illness.


    • Provides case management for an assigned group of clients including coordinating and monitoring activities of the treatment team.
    • Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team.
    • Provides individual supportive therapy and symptom management.
    • Performs psychosocial assessments.
    • Coordinates the full range of client’s needs. Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community based services in client’s residence as needed.
    • Conducts individual counseling including crisis intervention, and oversees psycho educational groups.
    • Complies with all charting and documentation requirements per contract, funding agency, and MHS policy
    • Completes all charting and documentation as contractually required and in timely manner as dictated by program requirements.
    • Prepares critical care issues for discussion during supervision and treatment team meetings.
    • Provides on-call services as required by contract.
    • Maintains a daily log of client contacts.
    • Collects necessary client demographic data and enters it on the MHS Treatment Team Services Data Collection Form.
    • Provides information about the program to community agencies connected to the mental health services system in order to educate
    • them about the program.
    • Complies with all MHS and program rules, policies and procedures including HIPPA standards.
    • Demonstrates adequate care and responsibility for equipment and ensures facilities upkeep and safety.
    • MHS requires all employees to attain a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness. 
    • Participates in the Injury and Illness Prevention Program.
    • Provides input towards policy and procedure design, revision, and deletion.
    • Work cooperatively with intra-agency and interagency staff.


    • Master’s degree in a behavioral science and at least three years’ experience providing clinical services to individuals with mental illness.
    • Minimum age of 25 years.
    • Is familiar with community resources.
    • Knowledgeable of cultural and socio-economic factors that indicate potential services needed for individuals with psychiatric or dual diagnosis disorders.
    • Possesses skills necessary to provide effective counseling, therapy and clinical services, and the ability to successfully work as a member of a treatment team.
    • Ability to multi-task and prioritize tasks and utilize critical thinking skills.


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