Mental Health Systems, Inc.

  • Family Support Partner

    Job Locations US-CA-SPRING VALLEY
    Req No.
    Peer/Children/Family Support
    Regular Full-Time
  • About our Program and Organization

    Families Forward Wraparound provides mental health and supportive services with a team of caring professionals. Our program helps children and youth remain in the home with their families, and assists them in becoming more successful in other key areas of their lives. Our wraparound process honors the family’s voices and brings people together from different parts of the family’s life to provide a network of support. Families Forward Wraparound services are creative, culturally inclusive, flexible and action-oriented.



    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.  At Mental Health Systems, our workforce is dedicated to unlocking the potential and improving the lives of every individual, family, and community struggling with mental health, substance use disorders, and lack of affordable housing. For 40 years, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. Our mission is to improve the lives of individuals, families, and communities impacted by behavioral health challenges.  MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick.

    Job Summary and Responsibilities

    The Family Support Partner develops a supportive and helping relationship with assigned parents and families within a Wraparound setting. The Family Support Partner helps families develop their formal and informal support network, and provides rehabilitative services to parents and caregivers to improve parenting skills, self-advocacy, and self-sufficiency. The Family Support Partner actively participates in Wraparound meetings to bring forth the voice of the family members.



    • Provides one on one and family rehabilitative mentorship, support services, and other interventions for direct care to parents, caregivers, and other support persons based on client and family needs identified in Wraparound meetings.
    • Develops a supportive, nurturing relationship with parents/caregivers and families.
    • Shares personal experience and expertise in navigating systems and programs to support parents, caregivers, and other support persons.
    • Interfaces with and participates in wraparound treatment teams with public systems, providers, and families.
    • Provides and models supportive parenting training to parents and/or caregivers.
    • Provides training to parents and/or caregivers on other related topics.
    • Provides advocacy for child, parents, and families.
    • Assists families in caring for the educational needs of the child.
    • Transports clients when necessary in own vehicle.
    • Assists families in obtaining resources and assistance when needed.
    • Assists family in setting goals and building on family strengths.
    • Supports the healthy development of children and families.
    • Complies with all documentation and data requirements per County and program standards in the Electronic Health Record.
    • Assists with resource fairs and other workshops that promote Wraparound philosophy and MHS.
    • Willing to work a flexible schedule according to client needs.
    • Attends appropriate community meetings.
    • Participates in quality assurance process.
    • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card.
    • Responsible for creating documentation in the Electronic Health Record that is clear, concise, and meets program and County requirements.
    • Complies with all MHS and program rules, policies and procedures including HIPAA standards.
    • Demonstrates adequate care and responsibility for equipment. Reports and/or repairs missing or damaged equipment and supplies and ensures facilities upkeep and safety.
    • MHS requires all employees to attain a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness.
    • Participates in the Injury and Illness Prevention Program.


    • Minimum High School diploma or GED required.
    • One year of professional experience working with at-risk children and families.
    • Life experience as a caregiver/parent to a child/youth in the social services system.
    • Must be able to provide own transportation to home- and community-based meetings, and to transport clients.
    • Ability to multi-task, organize and conduct support groups and trainings.


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