Mental Health Systems, Inc.

  • Employment Specialist

    Job Locations US-Santee
    Req No.
    Other Specialties
    Regular Full-Time
  • About our Program and Organization

    Assertive Community Treatment Intensive Outreach Needs (ACTION) – East program offers a dual track treatment model for individuals in the East San Diego area who have either been diagnosed with a severe and persistent mental illness and/or a chronic substance use disorder. We offer medication management and monitoring, individual therapy, outpatient substance abuse treatment, case management, employment support, peer counseling and support, and housing services. ACTION East provides a safe environment in which our clients can address all their treatment needs.


    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.  At Mental Health Systems, our workforce is dedicated to unlocking the potential and improving the lives of every individual, family, and community struggling with mental health, substance use disorders, and lack of affordable housing. For 40 years, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. Our mission is to improve the lives of individuals, families, and communities impacted by behavioral health challenges.  MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick.

    Job Summary and Responsibilities

    The Employment Specialist assist clients with training for, seeking, finding, and keeping viable jobs in an Integrated Services and Supported Housing with Assertive Community Treatment Team Program.


    • While working primarily in the field, this position actively promotes an integrated, regional system of care by participating in committees, on interagency teams, and by attending meetings related to the field of employment.
    • Serves in a consultative capacity to other service providers, both intra-agency and interagency, to promote the supported employment model.
    • Provides information about the program to community agencies connected to the mental health services system in to educate them about the program.
    • Serves as part of a multidisciplinary team, providing assessment of clients’ capacities and updates regarding work status, and provides expertise to the team in areas related to work trends, employment models, potential employer profiles, and demographic data as needed.
    • Provides individualized services to clients, and conducts groups and one on one coaching and education, as well as serves as part of the on-call team, fulfilling all work requirements of this program component.
    • Introduces clients to Common Ground software, assisting clients in completing the Common Ground Health Report before medical office visits.
    • Provides on-call crisis intervention covering nighttime hours and works late shift and/or weekends / holidays as scheduled. Transports clients in MHS or personal vehicle as required.
    • Performs shift management duties in coordination with other ACT staff as directed by Program Supervisor and/or Program Manager. Functions as assistant to shift manager when assigned. Follows administrative chain of command.
    • Educates clients about competitive work opportunities, assessing interest/work needs as indicated, and offers direct placement of clients in positions appropriate to skill level and personal needs, while advocating for clients as needed to ensure work success.
    • Serves as ongoing support to clients, including providing information and education to family members and other support persons, and provides long-term job coaching for clients to assist in work stability and retention.
    • Provides services after-hours as required by contract and maintains a daily log of client contacts.
    • Collects necessary client demographic data and enters it in appropriate program software.
    • Complies with all MHS and program rules, policies and procedures including HIPAA standards, and completes all assigned duties within the time frame and according to the standards as established by the Program Manager.
    • Participates in regularly scheduled staff meetings and provides input towards policy and procedure design, revision,and deletion.
    • Ensures facilities upkeep and safety.


    • B.A./B.S. degree in social/human services field required and two years’ experience providing employment services to psychiatric population.  M.A./M.S. degree in Vocational Rehabiliation or similar field preferred.
    • One year of experience providing job-coaching, counseling, or placement, or two years’ experience in vocational rehabilitation, employment placement or sales


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