Mental Health Systems, Inc.

  • Supervisor

    Job Locations US-CA-Concord
    Req No.
    Regular Full-Time
  • About our Program and Organization


    MHS’ Contra Costa ACTiOn Team provides Assisted Outpatient Treatment (AOT) to individuals that qualify for AB1421/Laura’s Law. The program provides both voluntary and court-ordered services through an Assertive Community Treatment (ACT) model for up to 75 eligible adults in Contra Costa County. All services meet the guidelines described in AB 1421 (Laura’s Law) while respecting the choice, autonomy and dignity of individuals struggling with symptoms of serious mental illness and/or co-occurring substance abuse disorders.



    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.   Since 1978, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick for eligible employees.

    Job Summary and Responsibilities

    Incumbent will serve as Program Supervisor for Assisted Outpatient Treatment (AOT) services and subsequent Assertive Community Treatment (ACT) for Laura’s Law/AB 1421 eligible adults with serious mental illness in Contra Costa County. The Program Supervisor is a mental health professional who serves in a supervisory role within the treatment team. In addition to administrative oversight, he or she provides assessments, creates and revises treatment plans, develops and coordinates care among the disciplines, and provides treatment and rehabilitation services to clients. Provides case management for a shared group of clients including coordinating and monitoring activities of the treatment team. Maintains a daily log of client contacts. The majority of AOT ACT services are provided in the community and client residences, and requires client transportation in personal and/or company vehicles. Provides on-call, after-hours, and weekend/holiday services as required by contract.



    • Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team.
    • Provides individual supportive therapy and symptom management. Performs psychosocial assessments.
    • Coordinates the full range of client’s needs. Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community based services in client’s residence as needed.
    • Conducts individual and group counseling including crisis intervention, and oversees psychoeducational group schedule.
    • Complies with all charting and documentation requirements per contract, funding agency, and MHS policy.
    • Collaborates with Public Conservator as needed on behalf of clients.
    • Prepares critical care issues for discussion during supervision and treatment team meetings.
    • Provides leadership to clinical team consistent with intentional care standards, Title 9 regulations, County regulations, and MHS Inc. clinical pillars. Is responsible for the overall supervision of staff, including performance evaluations, scheduling and payroll, in consultation with the Program Manager.
    • Reviews medical records for accuracy and staff training. Assists in Quality Assurance accuracy and Utilization Management.
    • Provides information about the program to community agencies connected to the behavioral health services system in order to educate them about the program.
    • Aids in general management of center including running errands as assigned.
    • Completes all assigned duties within the time frame and according to the standards as established by the Program Manager.
    • Complies with all MHS and program rules, policies and procedures including HIPPA standards.
    • Demonstrates commitment to professional growth by attending in-service trainings and staff development programs, and seekingout supervision when needed.
    • Demonstrates adequate care and responsibility for equipment. Reports and/or repairs missing or damaged equipment andsupplies.
    • Ensures facilities upkeep and safety by maintaining neat and clean work areas, by securing work area at close of business day, and by reporting vandalism, theft, or suspicion of drug abuse by coworkers to supervisor as soon as possible.
    • Familiar with and understands Mental Health Systems, Inc. Personnel Policy manual and follows all established personnelpolicies.
    • Follows administrative chain of command.
    • MHS requires all employees to attain a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness and to routinely demonstrate these traits in every day work relationships.
    • Participates in regularly scheduled staff meetings.
    • Participates in the Injury and Illness Prevention Program and follows guidelines that promote workplace safety.
    • Provides input towards policy and procedure design, revision, and deletion.
    • Reads memos, directives, meeting minutes, and revised policies and procedures as posted.


    • Master’s degree in Behavioral Science
    • At least three years’ experience providing clinical services to individuals with mental illness.
    • Licensed preferred, or license eligible required with Board registration (ASW, AMFT, License Waivered Psychologist).

    Req No. 2018-3428


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