Mental Health Systems, Inc.

  • Internship - Case Manager

    Job Locations US-CA-Oceanside
    Req No.
    Internship - Unpaid
    Internship - Unpaid
  • About our Program and Organization

    About North Coastal Assertive Community Treatment

    Our North Coastal Assertive Community Treatment (ACT) program is dedicated to the treatment and recovery of adults living with a serious mental illness in San Diego’s North Coastal County. Our clients have been homeless or are at risk of homelessness and may also have a co-occurring substance abuse disorder. We offer recovery focused wraparound services, and help our clients become more productive community members, providing services that build on their strengths and further their recovery.


    About Mental Health Systems

    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.   Since 1978, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick for eligible employees.

    Job Summary and Responsibilities

    The intern works side by side with a multi-disciplinary team to provide direct service to the client while learning a variety of roles and responsibilities. The intern utilizes supervision to learn how the different service providers work together for a shared outcome. 



    • Provides service coordination/case management for an assigned group of clients including coordinating and monitoring activities of the treatment team.
    • Cooperates with Program Supervisor and Program Manager in rotating client visits/assignments with the treatment team. Successfully functions as a team member.
    • Develops, evaluates, and implements treatment goals and plans in conjunction with the treatment team.
    • Provides individual supportive coaching in all areas of clients’ life, as well as education of symptom management in consultation with Psychiatrist and ACT nurses.
    • Performs psychosocial, and risk assessments, and maintains a daily log of client contacts.
    • Introduces clients to Common Ground software, assisting clients in completing the Common Ground Health Report before medical office visits, and provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, providing community based services in client’s residence as needed.
    • Provides support to all clients including on-call crisis intervention covering nighttime and weekend hours.
    • Conducts and oversees psychoeducational groups as directed by Program Supervisor and/or Program Manager.
    • Performs shift management duties in coordination with other ACT staff as directed by Program Supervisor and/or Program Manager. Functions as assistant to shift manager when assigned. Follows administrative chain of command.
    • Complies with all charting and documentation requirements per contract, funding agency, and MHS policy
    • Prepares critical care issues for discussion during supervision and Daily Organizational Staff Meetings.
    • Collects necessary client demographic data and enters it on the MHS Treatment Team Services Data Collection Form.
    • Provides information about the program to community agencies connected to the mental health services system.




    • Must be enrolled in a master's degree program with an accredited university



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