Mental Health Systems, Inc.

  • Case Manager

    Job Locations US-CA-OCEANSIDE
    Req No.
    Case Manager
    Regular Full-Time
  • About our Program and Organization

    Our Family Recovery Center (FRC) is a residential treatment program dedicated to assisting women recover from substance abuse, while promoting healthy family reunification. FRC serves pregnant and parenting women and their children through the age of 10. We provide a safe and nurturing environment that offers a holistic approach to recovery that includes addiction education and treatment, physical wellness, and meeting the psychiatric needs of our clients.


    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.   Since 1978, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick for eligible employees.

    Job Summary and Responsibilities

    The Case Manager in this position will have a focus on housing needs in addition to Case Manager duties.  The Case Manager is responsible for assisting women receiving substance use treatment and mental health counseling services at the MHS Family Recovery Center with their housing needs, including monitoring and maintaining the client leasing of MHS Family Recovery Center’s master-leased and owned properties, which provide subsidized permanent supportive housing. Other duties include assisting clients with obtaining and/or maintaining their government benefits, such as CalWORKs and CalFresh. This position requires time-sensitive data entry and monthly reporting. The Case Manager provides intensive case management for clients, while working in a team environment with other staff, volunteers and donors. The Case Manager offers their extensive knowledge of community resources and support to assist each client to develop social and community support systems, promote stability and enable clients to function at the highest level possible. The Case Manager is "trauma-informed" and accommodates the vulnerabilities of trauma survivors and allows services to be delivered in a way that will avoid inadvertently re-traumatizing clients and will facilitate client participation in treatment.



    • Locates housing opportunities in defined areas of the County that comprise the housing continuum including short-term, transitional and permanent options.  
    • General understanding of Housing First Model, Housing and Urban Development (HUD) Transitional Housing concepts, and HUD Shelter+Care (Sponsor-based Rental Assistance) concepts.  
    • Create and maintain Housing client files in accordance with HUD standards.
    • Coordinates and oversees various kinds of oversight agreements, including master leasing, scattered site leasing, and sponsor-based leasing.  
    • Works closely with program direct service staff to coordinate appropriate housing options for clients relative to functioning level and individual needs and preferences.  
    • Updates team on a regular basis about housing alternatives and changes in availability.  
    • Conducts extensive liaison with professional members of the housing industry as well as homeless and housing providers.
    • Attends Homeless Management Information System (HMIS – Service Point) training and participates in data gathering activities as directed by Program Manager.  
    • Conducts bio-psychosocial screenings and SPDAT Assessments, and assists with maintaining waitlists in the Coordinated Entry System (CES) database.  
    • Provides information about the program to community agencies connected to the behavioral health services system to educate them about the program.  
    • Assists clients in obtaining necessary documents for housing placement.  
    • Documents client contact using program electronic medical record.  
    • Displays regular and reliable attendance. Reports to and departs from work on time, as scheduled, and accurately reflects all time on time card. 
    • Provides clinical interventions as it relates to housing needs.
    • Assists clients with obtaining and maintaining their government benefits, such as CalWORKs and CalFresh.
    • Monthly time sensitive reporting and tracking clients in Service Point.  


    • Possess or be in the process of obtaining certification for substance abuse treatment as CAADAC, or similar professional.
    • Two years of providing substance abuse treatment and care to adults.
    • In-depth knowledge of substance abuse treatment methodologies and diagnostic techniques.
    • Familiarity with San Diego substance abuse services system.



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