Mental Health Systems, Inc.

  • Homeless Outreach Case Manager

    Job Locations US-CA-Escondido
    Req No.
    Case Manager
    Temporary Full-Time
  • About our Program and Organization

    North Inland Mental Health Center serves adults living with severe and persistent mental illness by providing a wide range of services to assist in their recovery and enhance their well-being. We offer high quality, gender responsive and culturally sensitive services designed to increase the functioning of our clients and improve their quality of life. Our goal is to promote each client’s integration into his or her community.


    Mental Health Systems is a 501(c)3 non-profit organization committed to delivering innovative mental health, substance abuse, supportive housing, veteran, and recovery services. MHS provides over 75 broad-ranging programs that offer safety-net services and employs over 800 dedicated individuals across 6 California counties; Contra Costa, Fresno, Kern, Kings, San Bernardino, and San Diego.   Since 1978, Mental Health System’s client-centered, strengths-based solutions have been designed to offer comprehensive, culturally competent programs that embody our core values of Excellence, Hope, Action, Innovation, Integrity, and Dignity. MHS has a commitment toward reducing stigma and improving access to care using the principle of “whatever it takes”. MHS offers a generous benefits package including medical, dental, vision, company sponsored retirement plan, employee assistance program, generous holidays, vacation, and sick for eligible employees.

    Job Summary and Responsibilities

    The Homeless Outreach Coordinator engages with mentally ill individuals who are homeless in an effort to  provide short-term case management, housing, and linkages with needed mental health and social services. In addition, the Homeless Outreach Coordinator offers their extensive knowledge of community resources and support to assist each client to develop social and community support systems, promote stability and enable clients to function at the highest level possible.

    ***This is a temporary position set to last approximately 3-6 months***



    • Performs outreach to homeless mentally ill individuals by engaging with them in their communities and through referral s by other providers and agencies.
    • Conducts bio-psychosocial assessment on all clients and acts as liaison between treatment providers and the client.
    • Places clients in short-term emergency shelters and coordinates referrals for Emergency Shelter Bed (ESB) resources for the region.
    • Collaborates with providers who serve homeless populations in the region.
    • Provides brokerage, linkage and advocacy to ensure resources and services are accessed in a timely manner, provides community based services in client residences as needed.
    • Completes all charting and documentation as contractually required and in timely manner as dictated by program requirements.
    • Develops and maintains a caseload as assigned by the Program Manager.
    • Provides counseling support to clients and families as needed, and makes appropriate referrals to community providers.
    • Collaborates with Public Conservator as needed on behalf of of clients.
    • Provides crisis intervention and initiates contacts with clients as often as needed to prevent client decompensation.
    • Accompanies clients when necessary to needed services or resources and maintains contact with assigned treatment providers to continuously appraise client progress.
    • Prepares critical care issues for discussion during supervision and treatment team meetings.
    • Maintains daily log of client contacts.
    • Collects client demographic data and enters in MHS Treatment Team Services Data Collection Form.
    • Demonstrates commitment to professional growth.
    • Demonstrates adequate care and responsibility for equipment and ensures facilities upkeep and safety.
    • Participates in Injury and Illness Prevention Program.


    • Bachelor's degree in a behavioral science and at least two years experience providing services to individuals with mental illness.  Masters degree in behavioral science preferred.
    • Fluency in English required; fluency in Spanish, Vietnamese, Tagalog, or Arabic preferred.


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