Mental Health Systems, Inc.

  • Program Manager, Licensed

    Job Locations US
    Req No.
    Regular Full-Time
  • About our Program and Organization


    COMPANY: Mental Health Systems, Inc. (MHS) was established over 30 years ago to provide mental health and substance abuse services. Our mission is to improve the lives of individuals, families, and communities impacted by substance abuse and behavioral health disorders. We continue to ensure that the delivery of these services conforms to the MHS core values. 


    MHS is a Drug-Free workplace therefore all staff must comply with Drug-Free Workplace requirements regarding alcohol and drug use. MHS performs post-offer substance abuse testing on all employees. MHS provides a full range of benefits to regular employees. These benefits include paid vacation, sick time, and holidays, partially paid employee health insurance, flexible spending account, paid employee long-term disability insurance, an MHS funded profit sharing plan, and an individual employee-funded 403(b) plan. Benefit eligibility is contingent upon employment status; see MHS Employee Handbook for full details. Eligibility for employment with MHS requires satisfactory criminal background clearance including conviction records.


    PROGRAM: This program will operate in San Diego County and the services provided include accessible depression and anxiety peripartum treatment, peripartum education, and linkages/referrals. This program is contingent on contract award. Use of resume does not guarantee a position. 


    Job Summary and Responsibilities

    POSITION PURPOSE: The Program Manager is responsible for the overall operation of the program. Range of authority is consistent with that of MHS Program Managers.



    • Responsible for overall program operations, including fiscal and administrative management, quality assurance, implementation of policies and procedures, and overall contract compliance.
    • Oversees quality of direct services, ensuring adherence to best practices and highest professional standards. Supervises accurate data collection, and record keeping, and prepares contractually required reports.
    • Provides regularly scheduled supervision to all direct reports and oversees weekly treatment team and staff meetings. Supervises and coaches staff and develops and implements ongoing staff training and development of the program.
    • Recruits, assesses and recommends candidates, and implements affirmative action, equal opportunity and cultural diversity at the recruitment level.
    • Functions as program liaison with County Mental Health/Substance Use Disorder Services and community-based organizations, representing the agency as directed by Vice President at meetings and committees.
    • Adheres to program budget and reviews monthly operating statement to ensure financial integrity, and ensures implementation of quality assurance activities, including peer review and monitoring of all participant charts.
    • Maintains knowledge of best practices by reading appropriate publications, attending seminars, conferences, and other training as necessary, and demonstrates commitment to professional growth by attending in-service trainings and staff development programs, and seeking out supervision when needed.
    • Maintains a minimum degree of training and knowledge in cultural competency, co-occurring and gender responsiveness, and trauma-informed care.
    • Oversees facilities by ensuring equipment is in good operating condition, maintaining the work area in a clean and neat manner, ensuring a safe working environment, and reporting deficiencies and vandalism.



    • Bilingual in Spanish, Vietnamese, Tagalog, Arabic, Farsi, or another California threshold language is preferred.
    • Effectively manages staff to maintain positive morale and unit cohesion as evidenced by maintaining a cooperative and flexible attitude toward coworkers, showing adaptability to change, and exhibiting effective communication and interpersonal skills with Intermediate competency using Microsoft Office, and Outlook.
    • Knowledge of evidence-based models of treatment and cultural/socio-economic factors that inform service provision to persons with psychiatric or dual diagnosis disorders. Has strong crisis intervention skills and is able to set priorities and react appropriately to emergency situations.
    • Works cooperatively with intra-agency and interagency staff and maintains the distinction between therapeutic and social relationships. Demonstrates ability to plan, prioritize, budget, control, and evaluate at a level sufficient to ensure the efficiency, effectiveness, and success of the program.
    • Utilizes logical problem-solving techniques both independently and in collaboration with workers in dealing with participant needs.


    • Master of Arts or a Master of Sciences degree in a social services field. Supervisory experience in a similar work setting.
    • Licensure as an LCSW, LMFT, or Psychologist in the State of California.
    • At least five years of experience working with mentally ill and dually diagnosed populations in individual and group counseling settings.


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